Business

How to Ensure Clients Stick to Your Project Schedule

How to Ensure Clients Stick to Your Project Schedule

Suzie reached out to you in a panic on Monday. 

She needed her new website up and running yesterday, and she’s hoping you’ll take her project on right away.

Being the nice person that you are, you agree. You set up a general timeframe and hit the ground running.

But it isn’t long before Suzie starts running the show. She’s unhappy with the concepts you’ve shared with her and although you agreed to a few revisions at the outset of the project, you’ve made exceptions to keep her happy. 

Not only is this situation frustrating, but it’s put you behind on your other client projects. Stress creeps in. Both you and Suzie are irritated with the process, and you can’t wait for the project to end.

If this situation becomes a trend in your service-based business, you won’t last long. 

But here’s the good news: This awful situation could’ve been prevented. 

The most common question I receive about my 2-week design process is, by far, “How do you ensure that clients stick to your project schedule?”

The simple answer? Setting boundaries and managing expectations. 

But here’s a more detailed explanation of what that looks like from start to finish in my client process.

Ellechat Recap: 3 Simple Ways to Improve Your Brand Photos with Brit Chandler

Ellechat Recap: 3 Simple Ways to Improve Your Brand Photos with Brit Chandler

Let me let you in on a little branding secret.

You can spend tons of time designing a beautiful logo.
You can choose the best color palette, fonts and patterns.
You can even pull out all the stops creating an eye-catching website.

But if your photos are amateur and inconsistent, every collateral item and page of your website will fall short. 

The same is true for your blog posts, promotional items and social media accounts.

Great photos not only elevate a brand, but they make it appear professional and build recognition with your audience. 

How I Manage Business Tasks with Asana

How I Manage Business Tasks with Asana

What’s multifaceted, time-sensitive and continually adds tasks to your never-ending to-do list?

A creative small business.

Everywhere you turn there’s a project to finish, an email to reply to, a blog post to write. You have to wear multiple hats while keeping a million plates spinning. It’s like a circus act.

But you know that already.

You also know that if you don’t have a system for keeping up with all those tasks and hats and plates, things can quickly get out of hand. 

Projects fall behind. Deadlines get missed. Stress and panic sets in. And before you know it you’re a hot mess, questioning why you started a business in the first place. 

That’s why I’m all about creating workflows. 

Blame it on my type-A personality, but I can’t function if I don’t have a system in place for tasks like design projects, blog posts, Ellechats and coaching calls. 

Doing something the same way every time has helped me set expectations, work more efficiently and ultimately stay on top of all the neverending business tasks. 

I’m a big fan of using Trello to outline my workflows and create timelines (I included an example in this post and hosted an Ellechat webinar on it here), but Trello isn’t the best platform for keeping up with multiple workflows at once.

That’s where Asana comes in.

Ellechat Recap: 11 Clever Ways to Use Affiliate Links with Justine Grey

Ellechat Recap: 11 Clever Ways to Use Affiliate Links with Justine Grey

What’s free, easy, and can make you money in your sleep?

Affiliate marketing.

I know, it sounds kind of complicated and possibly even a little boring.

For some of you, it might conjure up images of salesy Instagram posts or sponsored blog articles.

For others, affiliate marketing may have lost its luster because you don’t know how to utilize your links.

And for the rest of you, you’re probably wondering what in the world affiliate marketing is in the first place.